Everything about how we collect, use, and protect your personal information — explained clearly in plain English.
All data transmissions are secured with 256-bit SSL encryption. Your payment and login details cannot be intercepted by any third party.
Your personal data is stored on internationally certified secure servers. Regular security audits are conducted and unauthorized access is actively prevented.
Jiji Live never sells your data to advertisers or third parties. Your privacy is not a product we trade.
Only data necessary to deliver our services is collected. We do not request unnecessary personal information.
You can view, update, or request deletion of your information at any time. You have full rights over your data.
Our privacy policy is built in accordance with international data protection standards. As a licensed platform, we undergo regular compliance reviews.
This Privacy Policy ("Policy") applies to all users of the Jiji Live platform. By accessing or using the platform, you agree to this Policy. Please read it in full.
Jiji Live (jijilive.biz) places the highest importance on the privacy of its users. We believe your personal data belongs to you, and safeguarding it is our responsibility. This Privacy Policy clearly explains what information Jiji Live collects, how it is used, and how it is kept secure.
This policy applies to jiji live's website, mobile application, and all other digital channels. By registering or using our platform, you consent to this Privacy Policy.
Our Core Principles: We only collect the information needed to provide you with the best possible service. Your data is a trust placed in us — we never sell it or rent it out.
Jiji Live collects information in a number of ways. A detailed breakdown by category is provided below:
When you register on Jiji Live or use our services, the information you provide directly to us includes:
Some information is collected automatically while you use the platform:
Important Note: Identity documents submitted for KYC verification are stored with enhanced security and accessible only to authorized personnel.
In some cases, we also receive information from trusted third parties, such as identity verification providers or payment processors. This data is used solely to prevent fraud and ensure security.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Full name and date of birth | Age Verification & Account Identity | Yes |
| Mobile & Email | Contact & OTP Verification | Yes |
| ID Number | KYC & Fraud Prevention | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP & Device Information | Security & Fraud Prevention | Automatic |
| Gaming Activity | Responsible Gaming Monitoring | Automatic |
Jiji Live uses your data for the following purposes. Each purpose has a clear rationale, and we never use data for unnecessary or unrelated ends:
We never pass your data to third parties for advertising purposes. If you wish to opt out of marketing communications, simply let our support team know at any time.
Jiji live uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure platform security.
You can disable cookies in your browser settings, though this may affect certain platform features. All cookies except essential ones can be turned off.
Jiji Live does not sell or rent your personal data to third parties. However, limited data sharing may occur in certain specific circumstances:
Certain third parties help us operate our services, such as payment processors, KYC verification agencies, and cloud service providers. We share only the data they need to perform their functions, and they are bound by our data privacy agreements.
If law enforcement or government authorities request information through valid legal process, Jiji Live is required by law to comply. In such cases, we disclose only the minimum information necessary.
In the event of a company merger or acquisition, your data may be transferred. The new entity will be bound by this same privacy policy, and you will be notified in advance.
We never share your data with advertisers, data brokers, or any third party for commercial purposes. This is our commitment.
Jiji Live employs industry-leading technology and processes to protect your data. Our security framework is multi-layered:
In the Event of a Data Breach: In the event of a data security incident, we will notify affected users within the legally required timeframe and take all necessary steps to address it.
Jiji Live does not retain your data longer than necessary. Retention periods by data type are listed below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after the end of the relationship | AML/KYC Regulations |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Cookie Data | Up to 1 Year | Browsing Convenience |
Upon expiry, data is securely deleted or anonymized.
As a Jiji Live user, you have specific rights over your personal data. We respect these rights and are here to support you in exercising them:
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your information be deleted.
You may request that we stop using your data for specific purposes.
You may request a copy of your information in a readable, portable format.
You may object to certain types of data processing.
To exercise these rights, email us at support@jijilive.biz. We will respond within 30 days.
Jiji Live is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration, and date of birth is confirmed during the KYC process. If we become aware that a minor has submitted their information, it is deleted immediately and the associated account is closed.
If you are aware of a minor using Jiji Live, please report it to support@jijilive.biz. We will take immediate action.
Jiji Live may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:
Continuing to use the platform after any changes constitutes your acceptance of the updated Policy. If you do not wish to accept the new Policy, you may request to close your account.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is obligated to respond to your request within 30 days.
Email: support@jijilive.biz
Support: 24/7 Live Chat —Enter the Platform
Subject: In the email subject, write "গোপনীয়তা অনুরোধ" or "Privacy Request"
To learn more about responsible gaming or account protection, visit our Responsible Gaming View the page.
Your data is fully protected at Jiji Live. Open an account today and enjoy the best gaming experience in Bangladesh.