Jiji Live Responsible Gaming — Keep the Fun, Keep the Control

What Responsible Gaming Is and Why It Matters

Playing at Jiji Live isn't just about winning — it's about entertainment, excitement, and fun. But when gaming shifts from a pleasure to a habit you can't control, that's when problems start. Responsible gaming means knowing your limits, setting a budget, and enjoying gaming while looking after your wellbeing.

At Jiji Live, we believe every player should have the ability to manage their own situation. That's why we've built multiple tools into our platform to help keep you safe. Responsible gaming matters not just for you, but for your family too.

Remember — gaming should always be a form of entertainment. If you ever feel like it's affecting other areas of your life, that's a sign it's time to seek help. Jiji Live is here for you in that moment.

Recognising the Signs of Problem Gaming

We don't always notice when everyday entertainment crosses into a problem. Check the signs below — if more than one applies to you, it's time to take action today:

• Continuing to play to recover lost money (chasing losses)
• Hiding your gaming from family or friends
• Borrowing money or dipping into savings to play
• Neglecting work, studies, or family responsibilities
• Feeling restless or irritable when you're not playing
• Repeatedly wanting to cut back but being unable to stop
• Using gaming to cope with stress or anxiety
• Gaming is affecting your sleep, eating, or health

How to Enable Protection Tools

Enabling responsible gaming tools at Jiji Live is quick and easy. Just log in to your account and follow a few simple steps to get them set up:

Self-Exclusion: When You Need a Break

Sometimes we all need a longer break. Self-exclusion is a feature that lets you request your account be suspended for a set period. During this time, you won't be able to log in or make any transactions.

Self-exclusion periods available on Jiji Live:

• 6 Months — for short-term breaks
• 1 Year — For medium-term use
• 3 Years — for long-term breaks
• Permanent — if you want to permanently close your account

Once self-exclusion is activated, it cannot be cancelled before the period ends. This is intentional — it's designed to ensure you get a genuine break. Contact our support team to request self-exclusion.

Minor Protection

Jiji Live strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and identity documents are required during the KYC process to confirm your age.

If you have children or teenagers at home, we recommend taking the following steps on their devices:

• Install parental control software on your device
• Keep an adult content blocker active on your browser
• Keep your Jiji Live account password away from children
• Always log out after using your device
• Talk to your children about online gaming

Any attempt by a minor to create an account is cancelled immediately and all related information is deleted.

Tips for Building Healthy Gaming Habits

Responsible gaming isn't about quitting — it's about enjoying gaming even more. Follow the tips below to keep gaming fun at all times:

• Set a Budget: Decide in advance how much you're willing to spend on gaming each month, and stick to it.
• Set a Time Limit: Set a daily limit on how much time you spend playing. Use an alarm as a reminder.
• Don't Chase Losses: Don't chase losses by placing bigger bets — that's the biggest trap of all.
• Only play when you're in a good mood: Avoid gaming when you're feeling angry, anxious, or stressed.
• Take a break: Get into the habit of taking at least a 10-minute break every hour.
• Let Your Family Know: Talk openly with the people close to you about your gaming habits.
• Keep other hobbies: Make time for hobbies and entertainment beyond gaming.